Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

 

Assistant Guest Services Manager

 

Quick Job Facts

  • Supervise daily operation of Front Desk & Guest Services
  • Lead team of Guest Services H/H; follow-up on daily assignments
  • Handle any Guest service issues & follow through with GS recovery
  • Create daily work schedules for Guest Services H/H
  • Implement training and development for Guest Services and Concierge
  • Monitor the daily bank out process for Crew
  • Maintain a cash float of $500.00
  • Assist in all other areas of Guest Services and/or Crew Office
 

The Ideal Candidate has...

  • Minimum two years shipboard or related experience
  • Tourism and Hospitality classes/certifications a plus
  • Knowledge of Immigration and Customs regulations
  • Cash handling experience
  • Demonstrated proficiency with PC based data bases, spread sheets, and word-processing systems
  • Demonstrated ability to influence others
  • Detail oriented
 

Schedule

  • Work at least 70 hours per week, 10-12 hours per day, during 6-month contract
  • Have time off before, during or after shift, but no days off
  • You will be subject to random alcohol/drug testing
 

Home Sweet Home

You will share a small yet functional cabin with 1 additional Crew Members (of the same gender) possibly from another culture. Cabins are complete with a TV/ DVD player, wireless Internet at a reduced rate, a personal lockable storage space and beverage cooler. Phone service is available in cabin, in port and via a pre-paid cellular service.

DCL provides room, board and meals.

 

When You're Not Working

While you will not have a whole day off, you will have time off during your day to rest or have a little fun – email family/friends, hang out at the Crew Deck or Crew Beach on Castaway Cay, join a soccer or volleyball game or explore a port of call.
 

What Else Makes Disney Cruise Line So Special?

Crew privileges include complimentary passes to Disney Theme Parks, merchandise discounts, sailing discounts, Disney movies, Crew Gym, Internet Café and more.
 
Apply Now! Disney Cruise Line Jobs Read More
Send us your CV!

We are hosting interviews from August till October 2011 for exciting roles on board Disney Cruise Line vessels. We are accepting applications at this time for, Food and Beverage Staff, Guest Services Hosts, Shore Excursion Staff, Concierge Merchandise Hosts and all leadership roles!

Register with us now!

VirtualReality Facebook

Disney Cruise Line Jobs